Jobs

Jobs are actions that have been initiated by the Itron Enterprise Application Center (EAC) for your utility's devices. Examples of jobs are installing applications or renewing application licenses. Individual jobs can be viewed from other pages by clicking the action being performed. For example, the Applications / Application page (displays details of a single application) has a Jobs tab with jobs pertaining only to that application.

The full list of jobs is displayed on the Jobs page. This list covers all users (and the system user) on the tenant. On the Jobs page, you can click a job name to open a detailed view with more information. All utility roles have access to this page. To open the Jobs page:

  • Click Jobs in the navigation menu.

Column name

Description

Job

The type of job. Click this to open a detailed view with more information about the action that was performed by the job. For more information, see Itron Enterprise Application Center (EAC) job types.

Status

The status of the job. For more information, see Itron Enterprise Application Center (EAC) job statuses.

Events are often triggered based on specific job type and status combinations For a full list of events, see Itron Enterprise Application Center (EAC) events.

Target

The device or device group targeted by the job. Click this to open a detailed view with more information about the device or device group in the context of the job.

Total

The total number of devices targeted by the job.

Complete

The number of devices the job successfully completed on.

In progress

The number of devices the job is currently in progress on.

Failed

The number of devices the job failed on.

Dropped

The number of devices the job did not get sent to.

Created

The date and time stamp when the job was last updated by the system.

Jobs expire from the system after a set amount of time and are no longer viewable. Each job type is assigned to a job retention category that corresponds to a duration before expiration.