Displaying applications deployed on select devices

Displaying the applications deployed to a device group or individual device allows you to check the status and version of applications on select devices. All utility roles have permissions to perform this task.

• To view applications on all devices in a group, on a Devices / Device Group page (displays details of one device group), click the Applications tab.

  The table displays a row for each installed application-version pair.

  The following columns are displayed:

  • Application name. The name of the application. Click this to view details about the application.

  • Version. The application version installed on the device.

  • Running. The number of devices on which that application version has a status of Running.

  • Stopped. The number of devices on which that application version has a status of Stopped or Disabled.

  • Fault. The number of devices on which that application version has a status of Fault.

  • Installing. The number of devices on which that application version has a status of Installing.

  • Pending. The number of devices on which that application version has a status of Not Started, Installed, Upgraded, or License Updated.

    Tip: Applications installed and running on OpenWay Riva CENTRON Singlephase Electricity Meters with firmware version 4.7.646 or older appear as Pending because the devices cannot return a Running status.

  • License expired. The number of devices on which that application version has a status of License Expired.

  • Downloaded. The number of devices on which that application version has a status of Downloaded.

• To export more detailed information for all application versions on all devices in a group, on a Devices / Device Group page (displays details of one device group), click the Applications tab, and then click Export Device Details.

• To view applications on a single device, on a Devices / Device Group / Device page (displays details of a single device), click the Applications tab.

  The table displays a row for each application on the device.

  The following columns are displayed:

  • Application name. The name of the application. Click this to view details about the application.

  • Version. The application version installed on the device.

  • Status. The status of the application on the device. For some statuses, click this to view details about the job. For more information, see Jobs.

    • Fault. The application experienced a fault and is not running. Additional information may be available in the alarms or history tabs for impacted devices or device groups.

    • Fault - Missing Agent. The application is not running because it is missing an agent.

    • Fault - Missing License. The application is not running because it is missing a license.

    • Running. The application is running. When installations target multiple devices, individual devices may show an Application status of Running before the job installing the application on all devices shows a status of Installed.

      Tip: Applications installed and running on OpenWay Riva CENTRON Singlephase Electricity Meters with firmware version 4.7.646 or older appear as Installed because the devices cannot return a Running status.

    • Not Started. The application is installed, but either application start date or the assigned application license start date is in the future.

    • Other statuses in present tense (for example, Installing or Starting) indicate a job for the application is in progress.

    • Other statuses in past tense (for example, Installed or Started) or that include Succeeded (for example, Ping Succeeded) indicate a job for the application completed successfully.

    • Other statuses that include Failed (for example, Install Failed or Start Failed) indicate a job for the application was unsuccessful. Additional information may be available in the alarms or history tabs for impacted devices or device groups.

    • Other statuses that include Paused (for example, Install Paused or Start Paused) indicate a job for the application was paused by the EAC.

    • Other statuses that include Stopped (for example, Install Stopped or Ping Stopped) indicate a job for the application was stopped by a user.

  • Summary. Additional details for some statuses.

  • Updated. The date and time stamp of when the application was last installed, upgraded, started, or other similar activities.

  • License set. The name of the applied license's license request. For more information, see Requesting application licenses.

  • License start.

    • For applications that are installed and have a license assigned and are set to start automatically, this is the date and time the installation job started or the date and time the license set begins, whichever is later.

    • For applications that are installed and have a license assigned but are not set to start automatically, this is the date and time the license set begins.

    • For applications that have received a license set update, this is the date and time the new license set begins.

  • License end. The date and time stamp when the applied license ends.