Organizing devices into groups

Device groups are the easiest way to perform actions (such as installing an application) on multiple devices at once. Device groups are created and managed on the Devices /Device Groups page. All utility roles have access to this page.

Tip: Devices are automatically added to the All Devices group when the first DI interrogation data is received from the device. Depending on the schedule for DI interrogations in the user system, it may take up to a day for the devices to be appear.

To open the Devices / Device Groups page:

  • Click Home ().

    or

    Click Devices in the navigation menu.

The top level of the Devices pages displays the existing device groups, along with the number of devices in the group and whether there are errors occurring in the group. An error indicates that a device has not communicated to the EAC in over 48 hours. Click a device group name to view more information about the group.

The following fields are displayed:

  • Group name. The device group's name. Click this to view details about the group.

  • # devices. The number of devices in the device group.

  • # errors. The number of devices in the device group that have not communicated with the EAC in 48 hours or more.

By default, all tenants have at least one device group (All <tenant name> Devices) that contains all the tenant's electric endpoints currently registered end-to-end with the EAC.

Device groups are either dynamic (membership is based on defined criteria and changes as device details are updated in the system) or static (membership is a fixed list of devices). Static group membership is defined by a Device Group Import CSV file. For more information about this file format, see Device Group Import CSV file format.