Adding or editing tenant licenses

Note: For information about installing licenses, see Installing a license for an on-premises tenant.

  1. Navigate to Administration > Tenant > Licenses.

  2. Click the Edit icon () near the bottom of the page.

  3. In the dialog, select any new Outcomes to add to the tenant and click Next.

  4. In the dialog, select or deselect any Licenses to add or remove and click Next.

  5. All licenses and their active periods are listed and selected under License expirations. Select only the licenses that you wish to edit.

  6. Click the Active from date dropdown to reveal a calendar. Select the day to activate the license.

  7. If there is no expiration date, select Perpetual. To include an expiration date, select Subscription, click the Expires at dropdown to reveal a calendar, select the day for the license to expire.

    Note: License activations and expirations take effect at 12:00 AM (midnight) UTC time.

  8. Click Apply. The changes appear in the list.

  9. Click Review. On the Review Tenant update screen, you have the option to remove any of the listed outcomes by clicking the Remove icon () next to an existing outcome. To make any other changes, click Back to navigate to previous steps.

  10. To save your changes, click Update.

  11. Click Review to view tenant information and all of your updates. To make any changes, click Back to navigate to previous steps. To proceed, click Update.

  12. The Updating tenant screen displays the update progress. When it has finished, click Continue.

  13. In the Tenant update - summary dialog, click the Information copy icon (). The tenant administrator's ID, username, password, and related items are copied to your clipboard. Paste this information immediately to a text file and save in a secure location. Alternatively, click the adjacent download icon () to retrieve and save this information as a text file (saved to your browser's default download folder).

  14. Click Close to exit the tenant update wizard.

Tip: You can also edit tenant licenses from the Reports – Tenant License Expiration page, accessible from an Expiring Licenses card on the Dashboard. See also Tenant Management KPI card.