Mobile device properties

Property

Description

GPS Enabled

Enables/disables the mobile application’s GPS functionality.

GPS Port

(Display only) The communication port (1–50) on the handheld or PC assigned to the GPS receiver by the Bluetooth software.

0 indicates that the FDM software is not configured for use with a GPS receiver.

GPS Capture Timeout (Seconds)

(Display only) The length of time, in seconds, during which the mobile application will try to get a valid GPS location. If the application fails to get a valid location within this period, the FSR can try again, if desired.

Scanner Enabled

Enables/disables the mobile application for use with an external bar code scanner.

Note: This check box must be cleared if you are using the internal scanner on an FC300 handheld or on a Panasonic FZ-G1 tablet computer.

Scanner Port

The COM port (1–50) assigned to the external scanner by the Bluetooth software.

0 (zero) indicates that the FDM software is not configured for use with an external scanner.

Scanner Retry Seconds

The number of seconds between connection retries if the Bluetooth connection is dropped.

Applies only to external scanners configured as Bluetooth devices.

Use Internal GPS

Indicates whether the mobile application is configured for use with either the FC300’s internal GPS receiver or the Panasonic FZ-G1 tablet computer's internal GPS receiver.

Optical Probe Port

The port on the handheld or PC that connects to the OpenWay electric endpoint.

0 (zero) disables the mobile application’s OpenWay optical probe functionality.

Radio Port ETX

The port on the handheld or PC that connects to the Water SaveSource Programmer radio.

0 (zero) disables the mobile application’s Water SaveSource Programmer functionality.

Radio Port Itron Mobile Radio

The COM port assigned to the Itron Mobile Radio by the Bluetooth software.

0 (zero) disables teh mobile application's Itron Mobile Radio functionality.

Inactivity Timeout Minutes

On the handheld, the number of minutes of inactivity after which the mobile application automatically locks itself if it has not already suspended operation.

Mobile Log Level

The level of detail written in the log file, which the mobile application uses to record errors and other system messages.

The settings appear in order of increasing detail, from Critical to Verbose (Off turns logging off). This information is intended primarily for use in troubleshooting by Itron support personnel.

Caution: Do not modify this setting, except in consultation with Itron technical support personnel.

Imager Rotation (FC300)

Enables/disables automatic image rotation on the FC300.

  • Rotated. Rotates the image to its proper orientation. Use this setting if the handheld is equipped with an internal radio.
  • None. Turns image rotation off. Use this setting if the handheld is not equipped with a radio.

Save Endpoint Information

Enables/disables automatic population of endpoint ID fields. If this option is enabled, the mobile application automatically fills in endpoint ID fields in workflows with the last endpoint ID entered.

Maximum Number Of Backups

Specifies how many backups of completed orders the application keeps, in case the orders become corrupt after being sent to the server and must be sent again.

Last Sync Date

(Display only) The date and time of the device’s last synchronization with the server.

Default Domain

The FDM server domain as specified during installation of the mobile application.

Server Host Name

The name of the FDM server as specified during installation of the mobile application..

Use Default Proxy Credentials

Used only in the laptop (CE client) version of the mobile application.

Indicates whether the mobile application is configured to automatically use the default proxy credentials when communicating with the server through the proxy.

Server Port

The FDM communication server TCP port number through which the mobile device communicates with the FDM server, as specified during installation of the mobile application: default = 8731.

Proxy Address

The proxy server host name (for example, my.proxy.com) or IP address (for example, 192.168.4.12), if communication through a proxy server is enabled.

Proxy User Name

The user name used to authenticate with the proxy server, if communication through a proxy server is enabled.

Proxy Domain

The domain of the user name used to authenticate with the proxy server, if communication through a proxy server is enabled.

Proxy Port

The proxy server port (for example, 80), if communication through a proxy server is enabled.

Sync Approach

Determines the synchronization method used by the FDM mobile application to upload completed work orders to the server, if the automatic work order synchronization feature is enabled.

 

  • Batch. Uploads the orders in batches, rather than all at once. The Sync Batch Size value determines the maximum number of orders per batch. After it sends each batch, the FDM mobile application waits for the server to acknowledge successful receipt of the orders in that batch before sending the next batch.

    If the upload is interrupted, the batch upload method allows FDM to continue the upload where it left off. However, the batch method can take longer to upload all orders than the full database method.

 

  • Full Database. Returns all completed work orders at one time.

    The full database upload method can be faster than the batch method, since it does not require the FDM mobile application to await multiple responses from the server. On the other hand, if an upload is interrupted, FDM must restart the upload from the beginning.

Sync Batch Size

The number of completed work orders returned to the server per batch, if the automatic work order synchronization feature is enabled and Sync Approach is set to Batch. FDM ignores the Sync Batch Size setting if Sync Approach is set to Full Database.

Automatic Synchronization Enabled

Enables/disables FDM’s automatic work order synchronization feature. When this feature is enabled, the FDM mobile application automatically tries to upload completed work orders whenever the mobile device can establish a connection to the server. See the Field Deployment Manager Field Service Representative’s Guide for a more detailed explanation of the automatic work order synchronization feature.

Check Endpoint Type Enabled

For OpenWay Riva 500G, OpenWay Riva 500W ERT Module, and OWR-GRD multi-mode capable devices only. Enables/disables the FDM mobile application's check endpoint type feature. When this feature is enabled, at the start of every Tools command the FDM mobile application automatically checks for the mode in which the device is operating-either Mobile (ChoiceConnect) or Network (OpenWay Riva) mode. When this feature is disabled, at the start of every Tools command, as part of the workflow the FSR must manually select which mode the device is operating in.

Mobile Radio Mode

Determines which radio mode the mobile device is operating in. Use Normal Mode for devices that are used in the field. Use Meter Shop for devices that are used in the meter shop.